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FAQS

We have been in your place and we know how important it is to receive attention quickly and how frustrating it is not to. But now that we're on the other side of the coin, we realize how difficult it is to try to answer all questions, concerns, complaints or suggestions that people send us in this way promptly. Especially when there are thousands of people every day trying to contact us, because although we have a large team dedicated to it, the number of emails that one person can attend a day is limited compared to the amount of emails received.


For this reason, we collected as much information as possible from all questions received from other users so far, to analyze them. We then realized that many questions were similar, meaning that people from different places had more or less the same questions or concerns . Therefore, we decided to include a "Frequently Asked Questions (FAQ´s)" section from both: customers and suppliers, where we tried answer such questions as simply and briefly as possible, in order for you to find it really useful.


Before sending us an email, we strongly suggest you to see these sections, as it is very likely that the answer to your question is already considered and you will be able to find it by yourself quickly and easily. Otherwise, we beg you to be patient in order to hear back from us, as our agents usually take between 48 and 72 hours to answer any email.



FRECUENTLY ASKED QUESTIONS FROM BUYERS



FRECUENTLY ASKED QUESTIONS FROM SELLERS



If after reading the FAQ's, Your question was still not solved,
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Please Note: Ideal-marketplace.com does NOT sell any of the parts listed here. We only provide a B2B Part Search to help people find and contact the Distributors that do sell the parts. Our company is not affiliated with, endorsed or sponsored by any of the Manufacturers listed within. Designated trademarks, brand names, logos, documents (catalogs, brochures and manuals) appearing herein are the property of their respective owners and are provided without any cost to all our visitors.

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